Quality model

We consider quality assurance throughout all the processes within the company and for every activity directly related to nearshore / offshore software outsourcing projects: analysis, design, development, testing, preparing documentation, installing, training, maintenance and support.

All activities are conducted according to project management methodologies and the PDCA (plan-do-check-act) principle.

We ensure quality in software development nearshore / offshore projects by:

Identifying records: Our whole project tracking and control strategy is based on the digitization of our processes in their entirety. Digitized processes enable real time tracking of metrics, SLA compliance, and efficiency. This provides full-cycle visibility, delivering total control and real time information of our processes, and the services we deliver to our clients. 

Project activities: A key element in quality assurance strategy is that all projects are managed according to PRINCE2 methodology completed by others specific methods (agile) if the project requires so (i.e. RUP).

Process driving activities: our organization takes care of all business activities and for that we follow ISO procedures to ensure:

• modern infrastructure suited for its activities
• processes, performance and integrity criteria,
• technical and managerial skills
• team spirit and excellent-oriented organizational culture.

According to our methodology, quality considerations begin with setting the client's and user's quality expectations.

Project management in nearshore / offshore software development outsourcing

To agree on a plan for software development outsourcing, the client and the outsourcing services provider need to have a common understanding of quality, implying use of the best resources, expert workforce and permanent control during the nearshore / offshore software development project and testing of the software in different phases.

Quality must generate a balance between cost and time factors and the final product, in this case the software application.

Project understanding and setting up quality standards before the start of the actual development is essential for success in nearshore / offshore development outsourcing.