Processes

Our processes are project oriented and we are using different approach for each project that we have to develop for our customers.

We like to keep IT simple, that is why we are always looking for the best process that will sustain a successful project. To this end, our team naturally incorporates agile methods (RUP, eXtreme Programming and Scrum) in our working processes.

We successfully used Prince2 methodology for large implementation and development projects combined with RUP methodologies for gaining fine control on particular activities such as business modeling, design, and architecture.

One important aspect of our processes is that all phases are supported by IT infrastructure – that means we are in control of the process.

Project Management

A project will be as successful as the project manager is committed to be.

Our project managers are experienced specialists that have conducted more than 15 projects and they are in position to create realistic plans for software development (estimation of effort and time), and to execute the plan with the right output in terms of productivity and quality.

We are paying attention to all phases and we are documented about all important aspects:

• Project planning
  • Estimation
  • Risk management plan
  • Quality assurance plan
  • Test plan
  • Training plan
• Interaction management
  • Minutes of meetings – with customers and internal
• Change management
  • Change request
  • Impact analysis
• Requirement management
• Review management
  • Peer review
  • Project status report

Communication methodology

N-OR is aware of the importance of having a special working protocol and a suitable communication methodology in order to succeed in:

• prompt communication in order to minimize communication's gaps
• significant communication - understanding the most important necessities of the customer and searching for an effective time solution
• active communication which requires considering some demands as:
  • regular updates of the product and information of the customer upon the status of the project
  • establishment of a communication instrument in order to document and follow up the problems appeared on both sides and solve them in due time
  • determination of possible ways to improve quality and efficiency and to facilitate the product usage